Support

We read every message

Email [email protected]. Include your iPhone model, your iOS version and the app version (bottom of the More tab). General questions are answered in the FAQ.

Something didn't add up this week

Tap SEND FEEDBACK in the More tab. It opens an email that already carries the app version, your iOS version, the week, your position and the career seed, so we can replay exactly what you saw. You can edit or delete any of it before sending.

Where is my career saved?

Only on your iPhone, every week, with the last three saves kept as backups. It is included in your iPhone backups. There is no online account, so deleting the app deletes your careers.

Support asked for my save. How do I send it?

Open the More tab, tap SHARE SAVE FILES and send the files to [email protected]. They hold the careers in your current slot as game data: nothing else from your phone. If the app can't open your career, the same button is on the notice card at the top of the screen.

I bought Pro. How do I get it on a new phone?

My pack didn't show up

Packs apply to the career you are playing. If no career is open, they are applied when you start your next one. Still missing? Email us with the date of the purchase.

How do I start over?

More tab → ABANDON THIS CAREER. You can bring it back once from the start screen, until you abandon another career in that slot. With Pro you can keep up to five careers at once and switch between them. When a career ends, START A NEW CAREER on the Week tab opens a fresh one.

Refunds

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.

Are the teams real?

No. Every league, team, player, coach, college and award in Rookiepath is fictional.